Privacy Policy

Healing Medical Centre (hereinafter referred to as the Centre) attaches great importance to the protection of your personal data and has formulated this privacy policy in accordance with the Personal Data Protection Act and relevant laws and regulations to explain how the Centre collects, processes, uses and protects your personal data, as well as the rights you can exercise. Please read this privacy policy carefully and confirm that you understand and agree to the content of this privacy policy before providing your personal data.

## 1. Collection of personal data

When you visit the Centre’s website, use the services provided by the Centre, or interact with the Centre, the Centre may collect your personal data, including but not limited to the following categories:

– Identification: such as name, gender, date of birth, identity card number, passport number, etc.
– Contact information: such as telephone number, address, email, etc.
– Health and medical: such as medical records, test reports, medication records, etc.
– Internet activity: such as IP address, browser type, device used, browsing history, etc.

The Centre will only collect personal data that is relevant and appropriate for the provision of services within the legal, legitimate and necessary scope, and will properly store your personal data according to the different usage periods of the personal data.

## 2. Processing and use of personal data

When you provide your personal data to the Centre, you agree that the Centre will process and use your personal data for the following purposes and methods:

– Provide medical services: such as registration, consultation, prescription, referral, etc.
– Marketing or promotion: such as sending notifications or newsletters of related activities or services of the Centre, etc.
– Statistics or research: such as conducting surveys, analysing data, improving service quality, etc.
– Maintain legal rights and interests: such as handling disputes, responding to complaints or requests, etc.
– Other purposes in accordance with the Personal Data Protection Act or other relevant laws and regulations.

Unless otherwise agreed by you or provided by law, the Centre will not provide your personal data to third parties or transfer it to other countries or regions.

## 3. Protection of personal data

The Centre adopts appropriate security measures to prevent your personal data from being improperly accessed, used, modified, disclosed or damaged. These measures include but are not limited to the following methods:

– Physical security: such as storing paper documents in locked cabinets or rooms, etc.
– Technical security: such as encrypting electronic files or using firewalls, etc.
– Management security: such as formulating personal data protection policies or providing relevant education and training, etc.

The Centre only authorises specific personnel to access your personal data according to their job duties. If any infringement or suspicion of infringement of your personal data is found or suspected, the Centre will immediately take appropriate response measures and notify or disclose in accordance with the law.

## 4. Inquiry, correction or deletion of personal data

In accordance with the provisions of the Personal Data Protection Act, you can exercise the following rights to the Centre:

– Inquire or request access to your personal data.
– Request a copy of your personal data.
– Request supplementation or correction of your personal data.
– Request cessation of collection, processing or use of your personal data.
– Request deletion of your personal data.

If you wish to exercise any of the above rights, please submit a written application to the Centre. The Centre will process your application as soon as possible after receiving it. However, the Centre reserves the right to refuse your application in accordance with the law and explain the reasons.

## 5. Modification of privacy policy

The Centre reserves the right to modify this privacy policy at any time. Any modifications will be announced on the Centre’s website without individual notice. It is recommended that you pay attention to the updates of this privacy policy at any time to protect your rights.

## 6. Contact information

If you have any questions, comments or suggestions about this privacy policy or your personal data, please feel free to contact us through the following methods:

– Service mailbox:

This privacy policy was last updated on February 15th 2024.